Our facility, extensive parts inventory, factory trained staff, and focus on only espresso and coffee brewing equipment makes ESI the number one choice for service in the Upper Midwest and is recognized nationally as having one of the most organized and reliable service departments in the United States.
When you absolutely need the most reliable, cost effective and guaranteed fix the first time for repair service, ESI is the company to call.
Our services include:
- Field and shop technical service
- 24 hour emergency service
- Extensive parts stock
- Variety of contract services
- Cost effective scheduled maintenance programs covering nearly every brand of coffee brewing and grinding equipment
- Extended warranty full coverage programs are all-inclusive fixed cost contracts for those that prefer to manage yearly budgets precisely
- Fixed rate refurbishing services for most brands of coffee brewing equipment
- Grinding and espresso equipment
- Rental programs available if buying a new unit is not in your budget at this time
If you’ve never used us before call today for a free tune up on your espresso machine or for an estimate of any service need.
Excellent Technical Service Supplier
Although we have grown significantly in our equipment sales and products distribution, our service department has kept up with the industry growth and today we are proud to be the technical service supplier to such household names as:
- Caribou Coffee Co.
- Starbucks, Dunn Brothers Coffee
- Seattle’s Best Coffee
- Barnes and Noble Cafes
- Olive Garden
As well as hundreds of other multi-unit and independent coffee shops, cafes, restaurants and miscellaneous foodservice locations.
Offering an array of service options from emergency on-call service to annual total coverage maintenance contracts, ESI has a service program to cover your needs. To date, we have serviced and supplied over 3000 customers and the numbers continue to grow.