Service vans stocked with LaCimbali parts

Factory trained and certified technicians

Most machines fixed on site, first visit

Fast response time

Largest parts inventory in the Midwest 

24 Hour Service

ESI is recognized nationally as having one of the best technical service departments in the United States. Our facility, parts inventory, factory trained staff, and over ten years of experience make ESI the number one choice for service and support in the Midwest. We provide warranty service for the espresso equipment we import. Our services include scheduled maintenance, field and shop technical service, and 24 hours service for over 20 brands of coffee equipment.

Over 500 independently owned coffee shops, restaurants, and food service companies count on ESI for their equipment maintenance. It is also our specialty to provide service and support for chain accounts. We are currently the main provider or a support organization for Caribou Coffee, Dunn Bros. Coffee, Panera Bread, Olive Garden, Romano's Macaroni Grill, Marshall Fields, Barnes and Noble cafes, and others.